Tutorials | Patients and caregivers
Tutorials | Patients and caregivers

Tutorials | Patients and caregivers

Discussion Threads

Reply to a New MessageReply to a New MessageSee All Participants of a Discussion ThreadSee All Participants of a Discussion ThreadView Thread AttachmentsView Thread AttachmentsDownload a DocumentDownload a DocumentAdd a File, Photo or Video to a ThreadAdd a File, Photo or Video to a Thread

Edit a Photo or a Video (Mobile Only)Edit a Photo or a Video (Mobile Only)

Add a Voice Message to a ThreadAdd a Voice Message to a ThreadUnderstand IconsUnderstand Icons

Conference Calls

Accept an Incoming Conference CallAccept an Incoming Conference CallPossible Actions in a Conference Call (Web)Possible Actions in a Conference Call (Web)Possible Actions in a Conference Call (Mobile)Possible Actions in a Conference Call (Mobile)

Care teams

See All Participants of the Care TeamSee All Participants of the Care TeamFind an Attachment in the Care TeamFind an Attachment in the Care Team

Others

Mark a Message as UnreadMark a Message as UnreadFind a Closed ThreadFind a Closed Thread

Configurable Settings

Edit Profile | PhotoEdit Profile | PhotoSet your Notification Schedule and Unavailability PeriodSet your Notification Schedule and Unavailability PeriodEnable Notifications on Mobile Devices (iOS)Enable Notifications on Mobile Devices (iOS)Enable notifications on mobile devices (Android)Enable notifications on mobile devices (Android)

Security

Change your PasswordChange your PasswordPassword Reset (Forgot your Password?)Password Reset (Forgot your Password?)Generate a new recovery codeGenerate a new recovery codeChange your PasscodeChange your PasscodeChange your Preference for 2-Factor AuthenticationChange your Preference for 2-Factor AuthenticationShared Device: Switch SessionShared Device: Switch SessionLog out or lock your sessionLog out or lock your session

Technical Support

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